I can't sign in
If you are having trouble signing in to GradeProof, please check the following:
Wrong email or password?
Are you using the correct email/password? Check your email address is the same as the one you signed up with. If you have forgotten your password and you are not already signed in, use the Forgot Your Password page to reset your password.
Have you confirmed your account?
Have you confirmed your account? When you signed up, you should have received a confirmation email from us. If you have not done so already, please confirm your account using the link provided in that email. Please be aware that the confirmation email may have been accidentally directed to your spam folder - so check there too.
If you have not received your confirmation email and you have checked your spam folder, you may have mistyped your email when you signed up. Send us a message with the email address you think you signed up with and we can confirm if there is an account for that email.
NOTE: If you are using GradeProof with a work/school email address, you may need to speak to your I.T. Administrator to ensure you can receive emails from the 'gradeproof.com' domain.
Do you have cookies enabled?
Do you have cookies enabled for GradeProof? For GradeProof to work correctly, you need to enable cookies for the gradeproof.com domain. You can do this yourself by diving into your specific browser settings. Learn more about how to do this in your browser below:
NOTE: If you are using GradeProof at work/school, you may need to speak to your I.T. Administrator to ensure cookies are enabled for the 'gradeproof.com' domain.